Placing an order


2.1 Placing an order in the Zloto - Orla online store is possible with the following steps:

* Registering by providing personal data, protected by our privacy clause

* Loging in

* Accepting the goods put into cart

2.2 Customer is required to properly fill out the registration form and to include the address information in accordance with reality.

2.3 Orders may be placed round the clock, but their acceptance will undergo during the shop administrator working hours, that is from Monday to Friday from 10am to 6pm.

2.4 Customer is bound with the contract agreement for a period of 14 working days from the date of its filing.

2.5 Taking the order is made by Zloto - Orla employee and is confirmed by e-mail. In the case of lack of chosen product or other independent reasons, such as price change, our employee notifies the customer by e-mail or phone about the situation.

2.6 Zloto – Orla reserves the right to refuse order realisation in case of doubts, such as wrongly filled registration form, or and in the cases mentioned in paragraph 2.5.

2.6 The customer can modify or cancel his order within 24 hours by phone or email.

2.7 Both parties agreeably exclude the possibility of withdrawal of orders and major changes in the case of goods made upon special request.

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